Working within the programme support team, I am mainly involved in supporting projects. This means that I link up with a programme leader, trainer and client to make schedules, arrange facilities such as venues and catering, provide participants with information, schedule appointments, etc. I also make sure that everything is processed administratively, such as setting and maintaining budgets and creating purchase and sales orders. Sending out questionnaires and delivering reports is also part of this; in short, it is a versatile job!

These different tasks ensure a lot of variety in my work and I love that! Responding quickly while still maintaining a good overview and structure is a wonderful challenge!